Wondering how to pass on the Disney Magic to your family, friends and co-workers?|
Our group rate program offers you discount tickets to a great movie experience. So, you're probably wondering where do I sign up? How can I participate? Below is a list of frequently asked questions and answers. When you're ready to book call (818) 845-3110.
What is a group? How do I get discounted general admission tickets?
Discounts apply to any group of 20 or more people coming to the same show on the same day and time. Groups consist of school classes, after school programs, clubs, organizations, girl/boy scout troops, employees and their families, neighbors, and family friends.
Pick A Day: Monday through Sunday
Pick a show time: Showtimes vary according to movie.
Call to make a reservation: Call (818) 845-3110.
How do I pass on the savings?
We can custom tailor any group needs to make your event successful! Call our office today for this free service.
Do I have to reserve all my tickets on the same day?
The minimum number of tickets per reservation is 20. However, if your group is larger, you can split them up. I.E. If your group needs a total of 60 tickets you can have 23 for Saturday at noon and 37 for Sunday at 5 p.m.
How do I pay for tickets?
We accept money orders, company checks, or credit cards. Payment can be mailed to our group sales office or call on the phone. (Please allow 7-10 days for delivery.) No cash or personal checks, please. You can also pay over the phone with a credit card.
Can I get group rate tickets at the box office?
No. Group rates are only available through the group sales office. The good news is if we have availability, you can purchase them over the phone up to the opening of the desired show.
I've never put a group together. Who can walk me through this process?
Our Disney phone operators are a great resource of help. To reach them, dial (818) 845-3110.
What can I expect after I make a ticket reservation?
You will be mailed a confirmation letter stating the number of tickets that have been put on hold. At the top, there will be a "payment due by date". It is our policy to hold group tickets up to 2 weeks prior to a show date. At the time of the due date, please confirm your order by purchasing the number of tickets needed. In case you need more tickets than what was reserved, call any of our operators to check availability. It would be our pleasure to add to your order when space permits.
I don't know what day my group wants to attend. Can I feel out my group to determine what would work best?
Of course! Once you get a consensus of what day and time works best, call our group sales line to "set aside"/put tickets on hold until you are ready to confirm your number and purchase your tickets. Remember to put them on hold before they disappear!
Is this offer good only for all El Capitan movies?
Yes! We offer discount tickets to every movie at the El Capitan Theatre. Call (818) 845 - 3110 to learn about our upcoming movies or visit our website: www.elcapitantickets.com. Don't miss our very fun and special schedule!